jill77 Privacy Policy — Your Data, Protected

jill77 ("we," "us," "our," or "the Company") is the operator of the online gaming platform accessible at jill77.app and all associated subdomains and mobile-optimized versions of that website. jill77 operates in compliance with PAGCOR regulations governing licensed online gaming in the Philippines.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations issued by the National Privacy Commission (NPC), jill77 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. This means jill77 determines the purposes and means by which your personal data is processed.

jill77 collects personal data in the following categories, depending on your level of engagement with the Platform:

jill77 collects personal data through the following channels:

• Direct provision: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, claiming a bonus, contacting customer support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically when you visit jill77.app or interact with the Platform, including through cookies, pixel tags, session tracking, and server log files.
• Third-party payment providers: Financial transaction data provided by GCash, Maya, BPI, BDO, Metrobank, and other payment processors in connection with deposit and withdrawal processing.
• Game providers: Gaming session data provided by JILI Games, Pragmatic Play, PG Soft, and other game suppliers whose titles are integrated into the jill77 Platform. This data is used for payout verification, dispute resolution, and responsible gaming monitoring.
• Identity verification services: Where jill77 uses a third-party KYC provider to verify identity documents, that provider may transmit verified identity data to jill77 upon successful verification.
• Regulatory databases: In fulfilling its anti-money laundering obligations, jill77 may check player information against publicly available sanctions lists and other compliance databases.

Under the Philippine Data Privacy Act, jill77 must have a lawful basis for processing your personal data. The following legal bases apply to jill77's processing activities:

• Contractual necessity: Processing required to fulfil jill77's obligations under the Terms and Conditions you accepted when creating your account — including account management, payment processing, and access to games.
• Compliance with a legal obligation: Processing required to comply with PAGCOR regulations, Philippine anti-money laundering laws (Republic Act No. 9160 as amended), the Electronic Commerce Act, and other applicable Philippine legislation.
• Legitimate interests: Processing necessary for jill77's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming programme delivery — where these interests are not overridden by your rights and interests.
• Consent: Processing for optional purposes, including direct marketing communications, where you have provided clear and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jill77 uses your personal data for the following specific purposes:

• Account management: Creating and maintaining your jill77 account, authenticating your identity on login, managing your wallet balance, and processing your account settings and preferences.
• Payment processing: Processing deposits from GCash, Maya, BPI, BDO, and other accepted methods; verifying withdrawal requests; reconciling transaction records; and investigating disputed transactions.
• KYC and identity verification: Verifying your age (21+ requirement), identity, and the legitimacy of your payment methods as required by PAGCOR regulations and Philippine anti-money laundering laws.
• Game delivery: Delivering and recording all game sessions, settling bets, awarding winnings, applying bonuses, and calculating loyalty programme points.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, account takeovers, bonus abuse, collusion, and other prohibited activities on the Platform.
• Responsible gaming: Monitoring gaming behaviour for indicators of problem gambling, enforcing account limits set by Players, administering self-exclusion and cooling-off periods, and fulfilling PAGCOR responsible gaming obligations.
• Customer support: Responding to support inquiries, resolving complaints, and communicating with you about your account.
• Platform improvement: Analysing usage patterns to improve the jill77 website, app performance, game selection, and user experience — particularly for Filipino mobile users on varying connection speeds.
• Marketing (with consent): Sending promotional communications about jill77 bonuses, new game launches, sports betting markets, and other offers — only where you have opted in to receive such communications.
• Regulatory reporting: Submitting reports to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities as required by law.

jill77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and USDT processing services receive the transaction data necessary to process your deposits and withdrawals.
• Game software providers: JILI Games, Pragmatic Play, PG Soft, and other game suppliers receive session data necessary to operate, verify, and audit game outcomes. These providers operate under contractual data processing obligations with jill77.
• KYC and identity verification providers: Third-party identity verification services receive the identity documents and data you submit during KYC, solely for the purpose of verification and fraud screening.
• IT infrastructure and cloud service providers: jill77's hosting, database, and security infrastructure providers may process personal data on jill77's behalf as data processors, under binding data processing agreements.
• Customer support platforms: Live chat, Messenger, and Viber support tools process communication data on jill77's behalf.
• Legal and regulatory authorities: jill77 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, and courts of competent jurisdiction, where required by law, court order, or regulatory direction.
• Business restructuring: In the event of a merger, acquisition, or sale of all or substantially all of jill77's business assets, personal data held about Players may be transferred to the successor entity, subject to equivalent privacy protections.

jill77 uses cookies and similar tracking technologies on the jill77.app website to improve Platform functionality, understand how Players interact with the site, and deliver relevant content. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable secure login sessions, maintain your wallet session state, and support core security features. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences, such as your preferred language, interface settings, and game lobby view. Disabling these cookies may affect your experience on the Platform.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how visitors use jill77.app — which pages are visited most frequently, how long sessions last, and where users navigate from. This information helps jill77 improve the Platform.
• Session Security Cookies: These cookies help jill77 detect and prevent suspicious activity, including login attempts from unusual locations or devices.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent access to your jill77 account. jill77 does not use cookies to serve third-party advertising.

jill77 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The following general retention guidelines apply:

• Account data: Retained for the duration of the active account plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Council and PAGCOR regulations.
• KYC and identity documents: Retained for the duration of the account plus five (5) years following closure, unless a longer period is required by applicable law.
• Gaming session data: Retained for the duration of the account plus two (2) years for dispute resolution and audit purposes.
• Customer support communications: Retained for two (2) years from the date of the interaction unless a longer period is required for an ongoing dispute or regulatory matter.
• Marketing consent records: Retained for the duration of the consent plus three (3) years to demonstrate compliance with consent requirements.

jill77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and jill77.app is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms this connection is secure.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial records, is stored in encrypted form in access-controlled environments.
• Access Controls: Access to personal data within jill77's systems is restricted to authorised personnel who require it for their specific role. Access is granted on a least-privilege basis and is logged and audited.
• Two-Factor Authentication (2FA): jill77 supports 2FA for Player accounts to reduce the risk of unauthorised account access. Players are strongly encouraged to enable this feature.
• Fraud Detection Systems: Automated and manual systems monitor account activity for patterns indicative of fraud, account takeover, or money laundering in real time.
• Penetration Testing and Security Audits: jill77 undergoes periodic independent security assessments of its platform infrastructure.

Where jill77 shares personal data with third-party service providers — such as game software providers, cloud hosting providers, or identity verification services — whose servers or operations are located outside the Philippines, such transfers are governed by appropriate contractual safeguards. These safeguards ensure that the receiving party provides a level of data protection consistent with the requirements of the Philippine Data Privacy Act.

jill77 does not transfer personal data to third parties in countries that have not been assessed as providing adequate data protection, unless specific contractual protections are in place. Players may contact jill77 support for more information about the specific safeguards applicable to any international data transfer.

The jill77 Platform is a real-money online gambling platform strictly restricted to individuals who are 21 years of age or older, as mandated by PAGCOR regulations. jill77 does not knowingly collect, use, or retain personal data from individuals under the age of 21.

If jill77 discovers or has reasonable grounds to suspect that an account has been registered by an individual under 21 years of age, the account will be immediately suspended, all gameplay will be reversed to the extent possible, and the relevant data will be processed only to the extent necessary to comply with jill77's regulatory obligations before being deleted.

jill77 may send you promotional communications about bonuses, new game releases, sports betting markets, VIP programme updates, and other Platform features — but only where you have given your explicit consent to receive such communications at the time of registration or through your account settings.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in your jill77 account settings;
• Following the unsubscribe link or instruction in any marketing message; or
• Contacting jill77 support and requesting removal from marketing communications.

Opting out of marketing communications will not affect essential account-related communications, such as transaction confirmations, security alerts, KYC requests, account closure notices, or regulatory notifications. These communications are sent on the basis of contractual necessity or legal obligation and are not subject to marketing opt-out.

You may exercise any of the data subject rights described in Section 1 of this Privacy Policy at any time. To submit a data subject rights request, contact the jill77 Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 on jill77.app — state that you are submitting a data subject rights request at the start of the conversation.
• Email: support at jill77.app — include "Data Privacy Request" in the subject line.

All data subject rights requests must be accompanied by sufficient identity verification to confirm that the request is being made by the account holder or their authorised representative. jill77 will respond to verified requests within thirty (30) calendar days. For complex requests, jill77 may extend this period by an additional thirty (30) days, in which case you will be notified of the extension and the reason for it.

If you are not satisfied with jill77's response to a data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about filing a complaint with the NPC is available on the NPC's official website.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Players, jill77 will:

• Notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Philippine Data Privacy Act;
• Notify affected Players without undue delay where the breach is likely to result in high risk to their rights and freedoms — including by in-platform notification, email, or SMS where contact information is available;
• Take immediate containment measures to limit the scope and impact of the breach; and
• Conduct a thorough post-incident review and implement corrective measures to prevent recurrence.

Breach notifications to affected Players will describe the nature of the breach, the categories and approximate number of Players affected, the likely consequences, and the measures jill77 has taken or proposes to take to address the breach.

The jill77 Platform does not include outbound links to third-party websites for general browsing purposes. However, where Player support is conducted through third-party messaging platforms (such as Messenger or Viber), your use of those platforms is subject to the privacy policies of the respective platform operators. jill77 is not responsible for the data practices of those platforms and recommends that you review their privacy policies independently.

Game software integrated into the jill77 Platform is provided by licensed third-party game developers. These providers process gaming session data as data processors acting on jill77's instructions. Their processing is governed by data processing agreements with jill77 and they do not use Player data for their own independent marketing or commercial purposes.

jill77 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, jill77's business practices, or the features of the Platform. All amendments will be published on this page at jill77.app/privacy-policy.

Where amendments are material — meaning they significantly affect the way jill77 processes your personal data or your rights under this Policy — jill77 will provide advance notice to registered Players via in-platform notification or direct communication where contact details are held. The effective date of any amendment will be clearly stated at the top of the updated Policy.

Your continued use of the jill77 Platform following the publication of an amended Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with any amendment, you should cease using the Platform and contact support to close your account.

jill77 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. The DPO is the primary point of contact for all data privacy matters, including data subject rights requests, breach notifications, and privacy compliance inquiries.

To contact the jill77 Data Privacy Officer or general support team regarding any privacy matter:

• Live Chat: Available 24 hours a day, 7 days a week on jill77.app. Average response time: 3–5 minutes.
• Email: support at jill77.app — use subject line "Data Privacy Inquiry" or "DPO Request" to ensure prompt routing.
• Messenger and Viber: jill77 support is also accessible via Messenger and Viber for general account and privacy questions in both English and Tagalog.